Mamo Florence - Santa Croce Apartment

Fair
Traveller Type: Traveling as Couple
  : The location was good. The amount of space in the apartment was good.
  : The bed was the most uncomfortable one I have ever used. The pillows were as flat as pancakes. We were only supplied with one bath towel each to use for our entire 12 night stay. The cleaners obviously never hoover under furniture, is was very dusty.

Pleasant
Traveller Type: Family with Young Children
  : Lovely apartment in a lovely location.
  : The shower was not good at all - it needs a handy man to look at it. It barely stays up. The power went off one morning and there was no way reach staff, even when going through their emergency line. Apparently it happens all the time - not great when you have a family with a baby with no power or hot water.

Wonderful
Traveller Type:

Pleasant
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : Great location, comfortable apartment and the host waa easily contactable and helpful. It was easy to explore the city centre and we enjoyed our stay.
  : Noisy neighbors upstairs (there was a lot of noise late in the evening) and it was difficult to sleep on one out of three nights. Also the pillows are very thin and flat, would be good to have a couple different options.

Very Good
Traveller Type: Family with Young Children
  : Beautiful apartment, nicely decorated, top location.
  : The beds were not comfortable for us (neither sofa bed nor bedroom)

Wonderful
Traveller Type: Family with Young Children
  : Amazing location, everything is easily walkable. The apartment was just the right size for our family of 3. Had everything we needed, including AC that worked well in the crazy heat. Check in was smooth, though impersonal. Check out was at 10am and a cleaner showed up right on the dot which was a little uncomfortable as we were still unloading luggage.
  : The bed in the bedroom was not great - it is rock hard and actually two twins pushed together. I dont think it would cost much to get a decent mattress. And I would caution anyone with mobility issues as the stairs up to the flat are pretty precipitous. We were absolutely fine, even with our 3 year old. But I wouldnt recommend it for anyone with mobility issues or those unable to lug their heavy luggage up steep, narrow stairs.

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : Great location within short walking distance to historical sites.
  : Although located on a fairly small street it was incredibly noisy throughout the night on the street side.Adequately furnished but lacking in tea towels, kitchen paper and toilet paper.No washing machine even though plenty of space for one. This would be very useful for visitors.

Very Good
Traveller Type: Family with Young Children
  : Great location, in the city center.Very clean & good accommodated apartament.Fluence contract with the customer service.
  : Not always well working flushing system in the toilet.