Arno Apartments

Very Good
Traveller Type: Traveling as Couple
  : Very silent apartment - no sounds from the street and also very silent air conditioning, convenient parking on street next to our door, every time has free place (parking is free on Saturdays and other days from 20.00 to 8.00, for other daytimes you have to pay for it, but it was not very expensive).Nice artworks by the walls and beautiful furnitures. We enjoyed our stay.
  : No dishwasher. Weird small each time we entered the apartment, but it disappears fast after swiching air conditioner.

Very Poor
Traveller Type: Family with Young Children
  : Within minutes of arriving at the apartment we noticed a strong cat pee smell even though the listing says no cats. The pink couch was soaked in cat urine. We contacted the check in agent immediately who directed us to his "boss." He said they would have someone come check it out/clean it. We didn't hear anything for several hours and reached out again as the smell was very bad. They said their "handyman" is not responding and that's the last communication we got from "boss." The check in person asked if the issue was resolved and we said no and they did not respond either. No response from anyone for our week stay there. The floors were quite dirty too, which we mopped. There were no duvet covers, only sheets and photos did not match the listing. We cWithin minutes of arriving at the apartment we noticed a strong cat pee smell even though the listing says no cats. The pink couch was soaked in cat urine. We contacted the check in agent immediately who directed us to his "boss." He said they would have someone come check it out/clean it. We didn't hear anything for several hours and reached out again as the smell was very bad. They said their "handyman" is not responding and that's the last communication we got from "boss." The check in person asked if the issue was resolved and we said no and they did not respond either. No response from anyone for our week stay there. There were no duvet covers, only sheets and photos did not match the listing. We could have easily given a good rating if they took care of the issue. ould have easily given a good rating if they took care of the issue.