Palazzo Terme by Halldis

Very Good
Traveller Type: Traveling as Couple
  : Location is great, the building is magnificent and the room is quite big with a beautiful garden view.
  : The pull out sofa instead of a bed was very uncomfortable.

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : INCREDIBLE location. In the center of the city right by luxurious shops and streets. 2 minutes from Ponte Vecchio, 2 minutes from Ufizzi Gallery. Elevator for the heavy luggages, cold AC in room. Guests were accommodating and checked us in 1 hour in advance, greatly appreciated.
  : The bed was a sofa pop up. So bad we barely slept even if we were destroyed from walking all day. It was my fault for not paying attention because it was mentioned in the booking, I just think it would not cost much to have a normal bed, which would make everything perfect.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type:
  : The location was fantastic. Everything was clean, the unit was well stocked, very spacious and once we were in, it was really nice.
  : The communication about doing a late check in was not great and we ended up having to wait on the street for a while despite communicating when we were arriving. Also, one of the two showers was broken and unusable.

Pleasant
Traveller Type: Traveling as Couple
  : Location great, Air conditioning worked well. Kitchen was good. Size of the place was great. Much bigger than expected. Elevator was nice after long days of wallking. Location was great. We would totally recommend the place if they got a new bed and provided adequate basics..at the end of the day the bed is most important
  : Bathroom: they only provide 1 small hotel sized soap for 2 people for 4 days and 2 rolls of tp. We felt there should be extra in storage for the whole stay. Washer only had enough soap for one cycle. This should be provided to make it a complete apt. Bed: worst part of the stay. Incredibly uncomfortable. Only provide 2 pillows. Extra pillows were in cabinets but no pillowcases! We had to put them in tshirts to cover them. Blankets were in storage and covered in hair. Asked for replacement and never received.Tv could use to be upgraded to a smart tv since most people use online services.We did not expect to have to provide our own toiletries and stuff to complete our stay..its such an easy fix for them to handle that and I hope they do for future.

Very Good
Traveller Type:

Fair
Traveller Type: Family with Young Children
  : location
  : poor furnishings , internet didnt work and needed repair, kitchen cabinets poor quality, furniture in living room poor quality, no paper tools, shower leaked. had to complain as pull out sofa had not been made up with sheets etc